Online Returns Information
If for any reason you are not completely satisfied with your purchase, we have ensured our returns & refunds process is simple and free of charge. If you have purchased online from us, we have extended the return period to 28 days from when your purchase is received.
Totally L |
Option 1. Your Post Office – ROI & NI Customers
Option 2. Return in store - ROI & NI Customers
You can return products to
Totally L |
Need any more help?
The |
Totally L |
during store hours, should you need any further information.
Please note:
All items must be returned within the specified time-frame and be in a saleable condition. This means returning the item to us unused, in its original condition, in original undamaged packaging, with garment tags and ‘do not remove tag’ still attached (where applicable).
Once we have received the returned item(s) we will consider the condition of the goods being returned before authorizing refunds or exchanges (Exchanges are available in store only). Refunds will be paid back to the original payment method. This may take up to 10 working days from date of receipt depending on your bank.
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